Point Strive

Point Strive is a platform designed to help businesses implement and manage customer loyalty programs effectively. These programs aim to incentivize repeat business and foster customer engagement by rewarding loyal customers for their continued patronage. Here are the key components and features in point strive :

• Membership Management: Allows businesses to enroll customers in the loyalty program, manage member profiles, and track membership status.
• Points and Rewards Management: Enables businesses to define and manage the points or rewards structure of the loyalty program, including earning and redemption rules.
• Transaction Tracking: Tracks customer transactions and interactions to calculate rewards earned and provide insights into customer behavior.
• Multi-channel Integration: Integrates with various sales channels, including point-of-sale (POS) systems.
• Tiered Programs: Supports the creation of tiered loyalty programs with different membership levels, each offering progressively greater benefits and rewards based on customer loyalty and engagement.
• Reporting and Analytics: Provides comprehensive reporting and analytics capabilities to track program performance, measure customer engagement, and identify trends and opportunities for improvement.
• Customer Communication: Facilitates communication with loyalty program members through email, SMS, push notifications, and other channels to keep them informed about special offers, rewards, and promotions.
• Integration with CRM Systems: Integrates with customer relationship management (CRM) systems to leverage customer data and insights for more targeted and personalized marketing efforts.
• Mobile Loyalty Apps: Offers mobile loyalty apps that allow customers to enroll in the loyalty program, track their rewards balance, view available offers, and redeem rewards directly from their smartphones.